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Frequently Asked Questions

1. Do you offer free shipping?
Yes — we offer free shipping on orders over $99.99. Freight items may still require additional shipping charges depending on size, weight, and destination.
2. What items require freight shipping?
Heavy, oversized, or palletized items may require freight shipping. This includes large auto parts, HVAC equipment, electrical panels, and bulk surplus items.
3. How are freight shipping costs calculated?
Freight costs depend on item weight, dimensions, carrier rates, and delivery location. Our team will contact you with a quote if additional charges apply.
4. What types of products do you sell?
We sell OEM auto parts, electrical components, HVAC equipment, Honeywell products, and surplus inventory across multiple categories.
5. Are your products new or used?
We sell both new and used parts. Our auto parts inventory is primarily used OEM, while other categories may include new, surplus, or unused OEM products. All items are inspected, cleaned, and stored properly.
6. Do you warehouse your inventory?
Yes. All products are stored and managed in our warehouse to ensure fast fulfillment and accurate inventory.
7. Do you offer consignment services?
Yes. We accept surplus inventory and auto parts on consignment. We handle storage, fulfillment, and sales, with profits split 50/50 after the item sells.
8. What items can be consigned?
Auto parts, HVAC equipment, electrical components, Honeywell products, and other OEM or surplus inventory may qualify for consignment.
9. Are your prices retail or discounted?
Pricing varies by product. We offer both retail and below-retail pricing depending on condition, demand, and availability.
10. How fast do orders ship?
Most in-stock items ship the same or next business day. Freight shipments may take longer based on carrier scheduling.
11. What is your return policy?
Eligible items may be returned within the specified return period. Freight items, special orders, and consignment sales may be non-returnable.
12. How can I contact your team?
Contact us through our website or by phone. Our team is ready to help with orders, consignment inquiries, and product questions.